IMT Watch Tower Incident Status

Elapsed Time

Incident Details

Incident ID:
INC-001
Outage Start:
12/8/2025 5:53 PM
Description:
The business started reporting issues connecting to websites, email, and VPN, from off and on the network. HD is reaching out to networking for further investigation.
Current Investigation:
Network team is investigating the root cause
Root Cause:
Not yet determined
Resolution Steps:
Pending investigation results
Known Workarounds:
None at this time
Affected Systems
  • Database Servers
  • Email Service
  • VPN Access
Impacted Service Centers
  • All Regional Offices
Real-time Updates
  • 12/8/2025 6:53 PM
    Network Operations

    Incident reported to help desk. The business started reporting issues connecting to websites, email, and VPN, from off and on the network. HD is reaching out to networking for further investigation. Updates will be provided every 30 minutes.

    Involved: Alice Johnson Under Investigation
Need Assistance?

Contact IMT Help Desk 937-382-1494